The best practices for Digital Transformation
According to a Forrester research report, by 2020 executives predict that 47% of their revenue will be influenced by digital channels. One third of the top 20 firms in industry segments will be disrupted by new competitors within five years as per an IDC report. The message is clear, businesses will need to go digital or risk their existence. Digital transformation is adapting the business according to changing consumer needs and constantly challenging status quo.