Evaluating the ROI of CRM implementation can be a tricky proposition. When you consider the costs of implementing a CRM solution, it’s easy to see why some businesses struggle to make the return on their investment. Read More “How to Evaluate the ROI of CRM implementation”
Whether you’re a small business looking to keep track of your sales or a large corporation that needs to monitor customer loyalty and retention, implementing a CRM system is essential. Whether you’re an aspiring entrepreneur launching your first business or a seasoned executive with years of experience, everyone can benefit from using a custom CRM system. Read More “How to Implement a CRM System Tailored for Your Business”
The essence of a well implemented CRM solution is to maximize performance of an organisation by making the enabling the core business processes seamlessly. The desired objectives of CRM implementation are often linked to business performance. Read More “10 CRM Features that will Improve Your Business Performance”
As per Gartner, the worldwide CRM market is expected to reach $36.5 billion. Most industries around the globe are already benefitting from CRM softwares. They are using CRM systems to power their sales, marketing operations and connect with their customers better. Read More “CRM for Hospitals & Healthcare Centers”
The goal of a business is to make its customers happy. This percolates and eventually results in taking care of all other aspects of a business. In the noisy world of relentless marketing and advertisements, one thing that can truly differentiate an organisation is great customer service. CRM is a great tool to provide an organisation with demographic, value based, insightful & actionable customer segmentation. The CRM system can analyse data, create actionable and result oriented triggers for an organisation. A look at how organisations benefit from CRM and improve their customer service: Read More “10 Ways to Improve your Customer Service with CRM System”