Improve Customer Service with Help Desk Solution

Help-Desk-Management
Help-Desk-Management

The difference between success and failure of a business often lies in the way they handle their customers. Customer service is the linchpin for any organisation. Measuring it accurately, effectively and with realtime information is the key to meet customer’s demands. Every customer issue is a chance to please them and show your customers that you care. Top companies in the world like are focused in improving their customer service across all touch points.
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10 Ways to Generate More Sales With Your Website

More Sales With Your Website
More Sales With Your Website

Selling is to business, what oxygen is to human beings. A business cannot survive without sales. The pressure to sell is immense in the raging competition of the online age. Any avenue to augment sales for a business is more than welcome. A lot of businesses are winning customers with websites now.  A website is a great medium to attract global customers. It is a powerful selling tool. And businesses which are able to tap into the online world and internet are growing quickly. Selling effectively on internet is no longer optional for enterprises; it is fast becoming the norm for competitive advantage & growth.

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Moving Away from Legacy Software to Solutions that Work for Your Business

Moving-Away-From-Legacy

As per Forbes, the average age of a fortune 500 company was around 75 years in 1955; today it is less than 15 years. It is declining steadily. Companies cannot go on for long periods without innovating or adding value to their customers. Disruption is the new normal now. Businesses are looking for levers for maximising opportunities for innovation; improve customer service, increase growth, efficiency & profits. Technology is an enabler to achieve these.

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How facilities management solution can Improve Business Operations

Facilities Management Solution
Facilities Management Solution

One of the fundamental pillars of a business revolves around its operations & facilities management. As per European standards EN15221-1, facilities management is “the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.” The scope of facilities management entails alignment of space, infrastructure, people and business processes of an organisation. Read More “How facilities management solution can Improve Business Operations”

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How Internet of things is transforming the Healthcare Industry!

Healthcare Industry

As per a new report from MarketResearch.com, the healthcare segment of Internet of Things is expected to be $117 billion by 2020. The healthcare industry is seeing rapid developments around patient care solutions. The use of sensors, wearable devices and increased health awareness is creating a revolution in the healthcare industry. The driving objectives are providing best patient care solutions, improving patient connectivity with clinics and proactive patient care with realtime data.
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World Class Website for Winning Business

World Class Website for Winning Business

The web is a platform with over 3 billion users. It is a great avenue for brands to generate traction and showcase themselves on a global scale. Most purchases in today’s world start with a search engine query about the product or service.  The website of a business plays a pivotal role in creating brand awareness on the web. A strong brand on the web can make a business stand out from the competition and open up new avenues for growth. The customers today are relying on digital channels for collecting information about brands, their websites, company details etc before making the purchase. As per McKenzie, more than 50% of customers make their purchasing decisions online; the web is increasingly influencing buyer’s decisions. A great corporate website is one of the most important ways to leverage the web.

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