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Improving Customer Service With CRM System — Improving Customer Service With CRM

The goal of a business is to make its customers happy. This percolates and eventually results in taking care of all other aspects of a business. In the noisy world of relentless marketing and advertisements, one thing that can truly differentiate an organisation is great customer service. CRM is a great tool to provide an organisation with demographic, value based, insightful & actionable customer segmentation. The CRM system can analyse data, create actionable and result oriented triggers for an organisation. A look at how organisations benefit from CRM and improve their customer service: Read More “10 Ways to Improve your Customer Service with CRM System”

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May22016

Create Great Content For Winning Business

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Quality Content For Winning Business is an influential strategy used by leading brands in the digital age. This infographic illustrates how content is influencing the way customers buy products and services today.

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Apr252016

10 Tips for Enterprises to plan their Mobile Apps

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We live in a mobile economy today. When it comes to booking a taxi, hotel room or buying things, mobile app is now the preferred medium for the users. Users are addicted to their smart phones & apps are a great way to tap into these users. Enterprises are now battling to woo their customers with customised apps. The customised apps are not only geared to simplify process flow for customers, but also act as marketing & branding tools for companies. The following points are an indicative checklist or pointers to help companies plan their mobile app development:

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Apr182016

Mobile Web Vs Mobile App

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Mobile Web Vs Mobile App: This is a comparison on when you can use a mobile application versus a mobile web solution. If you are looking for a mobile app or progressive web app company, please get in touch.

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Apr92016

10 Traits of Highly Successful Professionals

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High-Successful-Professionals — Highly-Successful-Professionals

What makes a person highly successful in his profession? Companies & individuals are always looking for the secret mantra to answer this paradox. We live in a world where mediocrity is massacred, excellence is worshipped. Top Professionals in sports, media, and organisations deal with ever growing pressure & yet perform to the best standards. They rise to the challenges on big occasions, handle enormous expectations, and consistently deliver their best. Highly successful professionals relentlessly pursue perfection that separates them from others & put them in a league of their own. A look at some of the traits of highly successful professionals from different fields and how what makes them excel:

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Apr52016

Digitisation for Managing Business Better

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You cannot escape the future. The lightening developments in technology are driving the future. Embracing these changes is high on priority for organisations today. Companies are looking to map their operations to the digital world. The management of business and administration is an extremely tough job in a constantly changing world. The digital tools offer excellent support not only to make things more efficient, but to offer value from data that can transform businesses. These insights derived from huge volumes of data are creating the difference between winners & losers in the digital world today.

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Mar292016

Customer Desk

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Mar232016

7 Factors that shape Customer Experience

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A company can have many reasons for failure, but only customers can make it successful. Success in business largely depends on how your customers perceive your brand. The customer experience shapes the brand perception. It is one of the finest ways a brand can distinguish itself from its competition & serve its customers. Read More “7 Factors that shape Customer Experience”

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Mar162016

10 Tips to Power Your Business with a Dynamic Website

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Running a business can be a tough job. It can become even more exhausting if things are not well organised. Chasing new business, getting the best folks to join your company, giving personalised attention to customers, retaining talent, managing ever changing dynamics are just a few responsibilities to mention. Businesses cannot afford to lose time in the increasingly competitive marketplace. Organisations today are looking at easy solutions that can organise stuff for them, while they can focus on core areas & growth opportunities. Dynamic website is one solution that can organise your business. Some of the best organisations around the globe use dynamic websites to simplify their day to day work.